Qspear's support services model is designed to deliver less downtime, faster response and lower database and application management costs. Our flexible Support model includes proactive health monitoring and unlimited number of reactive calls. Onsite/Offsite support models to check the Availability, Performance, Security, Migration and Up-gradation issues for various enterprise Applications and Databases.

With deep domain skills in technology and products and industry wide experienced SMEs Qspear has built the ability to execute projects at a competitive cost leveraging its in-house processes and frameworks. Troubleshooting and resolving functional and technical issues encountered by users with respect to application modules and functionalities implemented. Fully functional offshore support model for customers across geographies through ticket based system with guaranteed uptime and response and resolution time matrix (Service level agreement).